Rustam, you’ve spoken about significant personal challenges in your life. Can you tell us about the period when your family moved to Astana and how it affected you?
The move to Astana was one of the most challenging chapters in my life. My first marriage was going through a turbulent phase, and as my wife and son moved to Astana for a fresh start, I stayed behind to continue my career. This physical separation highlighted the emotional distance that had grown between us. It wasn’t easy—it felt like my personal life was unraveling while my professional life thrived.
Despite the separation, I committed myself to maintaining a strong presence in my son’s life. I flew to Astana frequently, attended his school events, and ensured he felt supported. These efforts were driven by an understanding I gained while studying at the International Federation of Family Development: parenthood is a lifelong responsibility, regardless of marital status. This understanding later became a foundation for how I approached fatherhood, even after my son’s passing.
At the time, I was at the height of my career. On the surface, I had everything: a prestigious position, financial stability, drivers, and a lifestyle that many would envy. But inside, I was falling apart.
When my family left, I was forced to confront the emptiness of a life built solely around external success. I remember driving to work every day, tears streaming down my face, listening to the surahs from the Quran, searching for solace. The physical separation from my family mirrored an emotional and spiritual crisis I hadn’t fully acknowledged until that moment. I felt unmoored like everything I thought defined me was slipping away.
For months, I lived in this state of turmoil. I poured myself into work, hoping it would distract me, but the weight of my loneliness and self-doubt was inescapable. During this time, I realized I needed to rebuild—not just my relationships but myself. I began exploring spirituality more deeply, revisiting my faith, and turning to meditation and reflection to find answers. These practices became my lifeline, helping me rediscover who I was beyond the roles and titles I had clung to for so long.
Reconnecting with my family was a slow process. I realized I had been so focused on providing material comforts that I had neglected the emotional bonds that truly mattered. I made a conscious effort to be present financially and emotionally. It wasn’t easy, and it took years to rebuild the trust and connection we had lost fully. But that period taught me the importance of balance, humility, and the courage to face one's own shortcomings.
That must have been an incredibly challenging time. How did this crisis influence the way you approached your career and leadership?
It changed everything. When you go through something that shakes you to your core, it forces you to reevaluate your priorities. For me, it was a wake-up call that leadership isn’t about power or control—it’s about service. I realized that the same principles I was applying to rebuild my family relationships—listening, empathy, trust—were just as crucial in the workplace.
I started focusing more on the people I worked with, not just employees but individuals with their struggles, dreams, and potential. I began to see leadership as a partnership, where my role was to support and inspire rather than dictate. This shift wasn’t immediate, and I had to unlearn many habits that came from years of ego-driven ambition. But over time, I found that this new approach created better results and brought a sense of fulfillment I had never experienced before.
This period also taught me the importance of resilience. When my family moved, I felt like I had hit rock bottom. But in that place of vulnerability, I found the strength to rebuild—not just my relationships but my sense of self. That’s a lesson I carry with me today: no matter how broken you feel, there’s always a way forward if you’re willing to face your truth and do the work.
Losing your son later in life must have been another profound challenge. How did that experience reshape your worldview?
Losing my son was the most devastating moment of my life. He was 14 years old, full of energy and potential, and then, in a single instant, he was gone. He had been closing a window on a windy day, and a tragic accident occurred. It’s something no parent ever imagines, and the grief was overwhelming.
At first, I didn’t know how to move forward. The pain was so immense that it felt like the world had stopped. But as the days and weeks passed, I realized that I had a choice: I could let this tragedy consume me, or I could find a way to honor my son by living with purpose. I chose the latter, though it was far from easy.
What helped me most was my faith and the support of the people around me. I allowed myself to grieve fully—to cry, to mourn, to feel the depth of my loss. But I also leaned into the practices that had helped me during earlier crises: prayer, meditation, and reflection. These gave me the strength to keep going, even on the hardest days.
This loss reshaped how I view everything—life, leadership, relationships. I’ve become more patient, more empathetic, and more aware of the preciousness of every moment. It’s also deepened my commitment to helping others navigate their own struggles. If sharing my story can help someone else find strength in their darkest hour, then I believe my son’s memory lives on through that.